JB Hi Fi Cranbourne Park HOME Superstore — Electronics Store in Cranbourne

Reviews of JB Hi Fi Cranbourne Park HOME Superstore

• Mason

  Added 2016.09.05

  ☆☆ disgraceful rude staff *****
• Evan

  Added 2016.03.22

  We do not need to be watched like fools.
• Jesus

  Added 2016.02.06

  I will never spend a cent in the JB HI FI-High St Cranbourne shopping center.
• Jesus

  Added 2015.12.10

  The staff on 30-09-17 near closing were harrassing old customers who come in every fortnight glued 6 staff to us some pretending to be busy , others just sitting lined up with each aisle we were in.
• Jake

  Added 2015.11.28

  Over 6-8 years my partner and I have bought thousands of Discs literally from Jb Hi Fi in Cranbourne shop centre without been spyed on and harrassed. We have a huge collection, that has cost a fortune to gather slowly
• Lucas

  Added 2015.11.08

  I will NEVER be returning to this JB Hi-Fi store ever again and I will not spend a single cent here.
• Thomas

  Added 2015.11.05

  You owe us an apology.....
• Isaiah

  Added 2015.09.25

  I'm so annoyed at how the staff made me and my partner and child feel today.
• Matthew

  Added 2015.09.04

  We have never behaved in a manner deserving of such actions now or past.
• Justin

  Added 2015.06.16

  Incredibly rude and overly proud manager. Came in looking to make a large purchase (over 20k worth of goods for new home), but the what we received in return was so appalling we had to leave the store in a hurry.
• Tyler

  Added 2015.06.12

  My son entered clapping with a smile and left with a frown was. He is 13 and was looking forward to a new movie.
• Jesse

  Added 2015.06.03

  We have wasted a lot of money over many years in this store. They know who we are as they comment half the time at the register about been there a lot. We have so many discs it's hard to work out what we don't have sometimes or what we want next. We've bought doubles accidently at times.
• Jesus

  Added 2015.05.07

  Today was horrible and most important not necessary. We don't want to spend at JB HI FI Cranbourne Shopping centre anymore.
• Olivia

  Added 2015.03.28

  I can appreciated its an electronics store with expensive items that need protecting but today felt specific and directed at us.
• Sebastian

  Added 2015.03.05

  We were hounded by multiple staff and spyed on by staff from around the corners of the DVD aisles, It was clearly obvious that there was an issue today, we felt harrassed. Never have we experienced this. We have only been good customers and have never given the store or staff any reason to treat us in this manner. We had our child with us who never comes with us have to feel the pressure that was clearly there.
• Luis

  Added 2015.02.20

  I strongly suggest avoiding this JB Hi-Fi for your own benefit.
• Dylan

  Added 2014.12.28

  Customer service goes a long way. Especially with sales. So.snap.to.it before it is too late
• Carter

  Added 2014.12.06

  There was no discretion at all. It's customers like us that do the right thing. Spend money. Then just cop this one day.
• Elijah

  Added 2014.08.26

  I usually go to JB HI FI in CBD or JB HI FI Cranbourne Home in Tompson Road ! Yesterday was my first time going to this store and my experience was absolutely shocking ! I asked the staff to do a price-match for me but they refused it very aggressively ! They provided a lot of wrong information to justify themselves too! So this make me to drive to Frankston store and they simply did a price match for me with Dell Australia and I simply purchased the item (Dell 13, 7000 series for $1,614.00) ! Staff working at Cranbourne shopping centre are bunch of amateurs or perhaps absolutely arrogant !
• Charles

  Added 2014.07.18

  And its bad luck to us ,who cares about that family we upset, when they realise they were wrong, if they even do...
• Kyle

  Added 2014.06.02

  My partner ,child and I were in 30.09.17 at approx 4:30 looking at DVDs only, we go in every second Saturday and usually purchase $50-75 of DVDs.
• Juan

  Added 2014.05.01

  I was in JB today and I was looking in the mobile phone section. A staff member headed my way but ignored me and paged a staff member for someone else. After the page he then glanced at me then rushed offff to the gaming section.i was passed a couple more times by another staff member. So far customer service is crap. No wonder why they don't get sales. I'm also looking for a new washing machine​, I won't be going back to this store. In the end I was served by another staff member who was already serving someone else.
• Aidan

  Added 2014.04.20

  I am appalled and disgusted with the way the staff made us feel. It was not necessary or warranted in any way.
• Logan

  Added 2014.01.05

  The manager was very grumpy and rude, and did not seem to want to help us at all, nor did he appear to have any knowledge about the concept of customer service. We did not receive any sort of "genuine personal service from our experienced specialist staff" as stated on the JB Hi-Fi website, in fact what we received was, simply, quite the opposite.
• Michael

  Added 2013.12.30

  ☆☆☆ Disgusting service ☆☆☆
• Angel

  Added 2013.11.30

  Because we had a very large purchase planned we first talked to the salesperson and afterwards asked for the manager to negotiate a better deal for us. The salesperson was great, but the manager was quite the opposite. The manager came over, but only once and for a very short amount of time. He clearly didn't seem to be very eager to communicate with us. He simply gave us a price and left. Afterwards which he refused to talk to us directly and instead the poor salesperson had to run back and forth between us and the manager. While the manager himself was just standing there flirting away with one of his colleagues/employees and completely ignoring us.
• Eric

  Added 2013.10.09

  We couldn't think once we realised what they were doing.
• Nicholas

  Added 2013.10.07

  We were very willing to make the very large purchase on the spot there, but with the complete lack of respect and with no sign of any consideration for the customers we decided to leave the store immediately. I am still shocked by how rude the management is in this store, and never have I encountered such disappointing customer service.
• Diego

  Added 2013.08.03

  Never have I, my partner or Son ever behaved at anytime, now or past in any fashion that would warrant the excessive harassment and ridiculous way the staff were around us, it was obvious and rude.
• Benjamin

  Added 2013.07.23

  Consequently we all felt blank and could not choose. My son entered happy and left Sad as did we all. I told my partner not to purchase, and we just bought a $7 copy of the THING"
• Dylan

  Added 2013.04.05

  Sure we take ages, undecided we hang around like this every second Saturday like this without a problem.